Frequently asked questions
How does Genoskin collect human skin tissue ?
Can you ship your products everywhere?
How long does it take before I receive my order?
How are Genoskin products packed?
Do Genoskin's products allow standardized and reproducible experiments?
Does Genoskin guarantee the safety of its products?
What is the size of your NativeSkin® models?
What is the size of your FrozenSkin models?
Can I use the entire sample of your NativeSkin model after topical applications?
Why do Genoskin's models show real human skin response?
Why do Genoskin's products have a similar structure to that of real human skin?
How does Genoskin collect human skin tissue ?
Genoskin has Biological Sample Transfer Agreements with French hospitals and clinics. All our donors are volunteering adults who undergo surgery. They sign an Informed Consent form to donate residual skin that would otherwise be destroyed.
Can you ship your products everywhere?
Yes, our human skin models and frozen skin samples are shipped around the world. Please visit our worldwide delivery page for more information.